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The decision nobody explains

Do you actually need a PEO, or just payroll?

These are two different products at very different prices, and the largest vendors sell both. A business that rings up asking about payroll is routinely quoted the PEO, because that is where the margin is. Nobody on that call has any reason to draw you this distinction.

A customer paying at a small shop counter

The three things you can actually buy

Doing it yourself

Free, plus your time and your risk

You calculate withholding, make tax deposits on schedule, and file the quarterly and annual returns.

You still own: Everything.

Right when

  • One or two employees on simple, identical salaries
  • You genuinely enjoy this kind of admin

Wrong when

  • You have hourly staff, overtime, or variable hours
  • You have employees in more than one state
  • You have ever missed a tax deposit deadline

A payroll provider

Commonly a base fee of roughly $40-$80 a month plus $6-$15 per employee per month

Software that runs payroll, withholds and deposits payroll taxes, files your returns, and issues W-2s. You remain the sole employer.

You still own: HR, hiring, firing, handbooks, benefits selection, workers' compensation, and compliance decisions.

Right when

  • You want the tax filing handled and nothing more
  • You have someone internally who can own HR questions
  • You already have a benefits broker you trust

Wrong when

  • You have no HR capacity at all and nobody to ask
  • You cannot get workable health insurance rates on your own

A PEO

Commonly $100-$200 per employee per month, or a percentage of total payroll. Expect the benefits premium to be quoted bundled with the admin fee.

A co-employment arrangement. The PEO becomes the employer of record for tax and benefits purposes while you direct the work. It bundles payroll, HR support, workers' compensation and group benefits.

You still own: Day-to-day management and the actual employment decisions. You are still liable for how you treat people.

Right when

  • You have no HR function and real exposure because of it
  • You cannot access decent health insurance rates alone
  • You are hiring across several states and drowning in registrations
  • Your workers' compensation is expensive or hard to place

Wrong when

  • You mainly wanted payroll and got moved up a tier
  • You already have good benefits and competent HR
  • You are large enough that in-house HR is cheaper — often past roughly 100 employees

Work through these four questions

In order. The answers compound.

  1. 1

    Do you have anyone who can answer an HR question competently?

    Yes
    A payroll provider is probably enough. Keep reading.
    No
    A PEO starts to earn its fee here — but so does a part-time HR consultant, which is usually cheaper. Price both.
  2. 2

    Can you get health insurance your staff would actually accept?

    Yes
    You do not need a PEO for benefits access, which is their strongest argument.
    No
    This is the best reason to use a PEO. Pooled purchasing can genuinely beat what a small employer gets alone. Ask for a real quote, not an illustration.
  3. 3

    Do you employ people in more than one state?

    Yes
    Multi-state registration, withholding and leave rules get expensive fast. A PEO absorbs a lot of that.
    No
    One state is manageable with payroll software alone.
  4. 4

    Are you above roughly 100 employees?

    Yes
    Run the numbers on leaving. PEO cost scales with headcount; a fully loaded HR hire does not. The maths frequently reverses around here.
    No
    Scale is not yet an argument against a PEO.

The same companies sell both tiers

This is precisely why people end up on the expensive product without ever deciding to. Name the product you want quoted.

VendorPayroll productPEO product
ADPADP RunADP TotalSource
PaychexPaychex FlexPaychex PEO
JustworksPayroll-only tierPEO
TriNet—PEO
GustoPayroll plus HR add-ons—

ADP: Calling ADP about payroll can easily become a TotalSource conversation. They are different products at very different prices.

Paychex: Same pattern. Be explicit about which product you are asking to be quoted.

Justworks: PEO-first company. Pricing is unusually transparent by industry standards, which is worth something.

TriNet: PEO only. No cheaper tier to be moved up from, which at least makes the comparison honest.

Gusto: Payroll-first. Often the straightforward answer for a small single-state employer.

We have no relationship with any company named here and receive nothing from any of them.

Six questions to ask before you sign

If you take one thing from this page, take these.

1.What is the administrative fee per employee per year, with insurance premiums stripped out?

Why it matters: This is the only number that lets you compare providers. Bundled quotes are designed to prevent exactly that comparison. If they will not separate it, that is your answer.

2.Is anyone earning a commission on this placement, and is it one-off or recurring?

Why it matters: Most PEO deals are brokered, and the commission is usually recurring and calculated on your total payroll spend — so it grows as you grow. Legal and normal, and almost never volunteered.

3.Are you a Certified PEO (CPEO) with the IRS?

Why it matters: CPEO status affects who the IRS holds responsible if payroll taxes go unpaid. With a non-certified PEO, you can remain on the hook for taxes you already paid them to remit.

4.What happens to my employees' health plans if I leave?

Why it matters: You are leaving the PEO's master plan, so your staff get new plans, new deductibles and possibly new doctors — often mid-year. This is the single most underestimated exit cost.

5.How do renewal increases work, and what have they averaged?

Why it matters: The first-year quote is the cheapest it will be. Ask for actual historical renewal increases, not a promise.

6.Who owns the relationship with the insurance carrier?

Why it matters: In a PEO the master policy is theirs, not yours. That means no claims history of your own to shop with later, which makes leaving harder than arriving.

Common questions

What is the difference between a payroll provider and a PEO?

A payroll provider runs payroll, withholds and deposits payroll taxes and files returns, while you remain the sole employer. A PEO is a co-employment arrangement: it becomes the employer of record for tax and benefits purposes, bundling payroll with HR support, workers' compensation and group health benefits. A PEO typically costs $100 to $200 per employee per month; payroll software is commonly a base fee plus $6 to $15 per employee per month.

How much does a PEO cost?

Commonly $100 to $200 per employee per month, or a percentage of total payroll. The critical thing is to get the administrative fee quoted separately from the insurance premium — bundled quotes make it impossible to compare providers, which is often the point.

Do I need a PEO for a small business?

Usually not below about 50 employees, unless you have no HR capacity at all or cannot get acceptable health insurance rates on your own. Benefits access is a PEO's strongest genuine argument. If you mainly wanted payroll handled, a payroll provider plus a benefits broker is typically far cheaper.

What is a Certified PEO and why does it matter?

A CPEO is certified by the IRS, which affects who is liable if payroll taxes go unremitted. With a non-certified PEO you can remain responsible for payroll taxes you already paid the PEO to remit on your behalf. Always ask whether a PEO is IRS-certified.

What happens to benefits if I leave a PEO?

Your employees leave the PEO's master health plan, so they get new plans with new deductibles and possibly new doctors, often mid-year. This is the most underestimated cost of exiting. You also have no claims history of your own to shop with, because the master policy belonged to the PEO.

When should I leave my PEO?

Often somewhere past roughly 100 employees. PEO pricing scales with headcount while a fully loaded in-house HR hire does not, so the maths frequently reverses. Model the PEO admin fee per employee per year against an HR salary plus standalone payroll and a benefits broker.

Get a second opinion, free

An SBDC adviser will talk this through with you at no charge, and has no product to sell you. Worth doing before a sales call, not after.

Cost ranges are typical market figures, not quotes, and vary considerably by state, industry and census. General information only, not legal, tax or financial advice.